About Waseem Akhtar
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Academic Level Diploma
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Industry management
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Viewed 117
About me
SOFTWARES:-
I have been the part for developing the CRM & IBS Software (AX Dynamics 2012) as per company requirements and provide solutions.
I have been working / managing / data entry in different software’s like, BRP, Oracle & AX Dynamic 2012
CUSTOMER DEALING:-
I have been involved in dealing with the customers effectively & providing them with the appropriate solution for their complaints.
I have worked as the liaison and the correspondent on behalf of my company with the customers through all means of communication.
Tele-marketing and sales has also been my prominent work.
BUSINESS:–
I have been involved in preparation of quotation and related official letters for the business customers.
I have also been extracting and preparing the daily activity reports for the analysis purposes.
HUMAN RESOURCE:-
Allocation of the staff and their deployment has also been the part of my work scope.
Customer troubleshooting through the effective use of the technical staff is one of my key areas at workplace.
Education
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2015 - 2017
Keyman Institute Of Management Science
DAE(Diploma Of Associate Engineering) Mechanical
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1999 - 2000
Government Institute Of Commercial Education
D.Com(Diploma Of Commerce) Accounting
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1998 - 1999
Government Institute Of Commercial Education
C.Com (Certificate Of Commerce) Accounting
Experience
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2014 - Present
Orient Energy Systems
Service Coordinator
JobOpening & Closingmonthly KPI Reporting.
ï‚·Time Booking of Service Engineers. ï‚·Maintain daily activity sheet on excel & update on daily basis. ï‚·Prepare Service Quotation.
ï‚·Prepare DR (Delivery Request)Warranty,Internal Departmental. ï‚·Coordination with Internal Departments for Service related Queries.
ï‚·Update New Engine Population in System(Microsoft AX)& Informed to aftersales Department. -
2010 - 2011
Macpac Film Limited
Assistant Store Manager
. Making Raw Material Reports
. Making Recycle Reports
. Making Stock Reports.Issue & Receiving
. Materials,Working IBS Accounts & Finance Software -
2008 - 2009
Dam Water Manufacturing
Office Assistant
Correspondence with Consumers & Vendors
Maintain Accounts Making Bills
Making Monthly Accounts Closing Reports
Plant Operating -
2004 - 2006
Komal Corporation
Office Assistant
Correspondence with Consumers & Vendors
Making Monthly Accounts Closing Reports.
Making Quotation,Comparative Statement & Bills -
2001 - 2002
A.Z Enterprises
Office Assistant
Correspondence with Consumers & Vendors
Making Monthly Accounts Closing Reports.
Making Quotation,Comparative Statement & Bills