About Waseem Akhtar

  • Academic Level Diploma
  • Industry Management
  • Viewed 14

About me

SOFTWARES:-
I have been the part for developing the CRM & IBS Software (AX Dynamics 2012) as per company requirements and provide solutions.
I have been working / managing / data entry in different software’s like, BRP, Oracle & AX Dynamic 2012
CUSTOMER DEALING:-
I have been involved in dealing with the customers effectively & providing them with the appropriate solution for their complaints.
I have worked as the liaison and the correspondent on behalf of my company with the customers through all means of communication.
Tele-marketing and sales has also been my prominent work.
BUSINESS:
I have been involved in preparation of quotation and related official letters for the business customers.
I have also been extracting and preparing the daily activity reports for the analysis purposes.
HUMAN RESOURCE:-
Allocation of the staff and their deployment has also been the part of my work scope.
Customer troubleshooting through the effective use of the technical staff is one of my key areas at workplace.

Education

Experience

  • 2014 - Present
    Orient Energy Systems

    Service Coordinator

    JobOpening & Closingmonthly KPI Reporting.
    Time Booking of Service Engineers. Maintain daily activity sheet on excel & update on daily basis. Prepare Service Quotation.
    Prepare DR (Delivery Request)Warranty,Internal Departmental. Coordination with Internal Departments for Service related Queries.
    Update New Engine Population in System(Microsoft AX)& Informed to aftersales Department.

  • 2010 - 2011
    Macpac Film Limited

    Assistant Store Manager

    . Making Raw Material Reports
    . Making Recycle Reports
    . Making Stock Reports.Issue & Receiving
    . Materials,Working IBS Accounts & Finance Software

  • 2008 - 2009
    Dam Water Manufacturing

    Office Assistant

    Correspondence with Consumers & Vendors
    Maintain Accounts Making Bills
    Making Monthly Accounts Closing Reports
    Plant Operating

  • 2004 - 2006
    Komal Corporation

    Office Assistant

    Correspondence with Consumers & Vendors
    Making Monthly Accounts Closing Reports.
    Making Quotation,Comparative Statement & Bills

  • 2001 - 2002
    A.Z Enterprises

    Office Assistant

    Correspondence with Consumers & Vendors
    Making Monthly Accounts Closing Reports.
    Making Quotation,Comparative Statement & Bills

Expertise

Key performance instigator
Project Quotations

Languages

Urdu
Proficient
English
Intermediate

Portfolio