About SAHEED SHEKONI

  • Academic Level Degree Bachelor
  • Age 28 - 32 Years
  • Industry Management
  • Viewed 30

About me

Shekoni Saheed is a data-driven and result-oriented customer service manager extraordinaire who’s all about helping Africa-focused businesses to build successful customer service persona. From early-stage startups to unicorns, Shekoni has a track record spanning 5+ years of building and nurturing high impact teams to deliver outstanding product success across various markets – eCommerce, logistics, and fintech.

He is passionate about grooming aspiring product leaders in Africa – a passion that has seen him become a regular expert contributor to Jumia Nigeria, the largest e-commerce tech industry in Afrcia.

He is a pan-African who believes that Africa can thrive when its people innovate strategically.

Education

  • 2010 - 2014
    Babcock University

    Bachelors Degree

    I am a graduate of Babcock University, Ilisan-Remo, Ogun State, Nigeria. I am a licensed and certified nutritionist and dietitian. I have a CGPA of 4.10

Experience

  • 2017 - Present
    JUMIA NIGERIA

    Customer Service Team Lead

    I currently supervise a team of customer service cut across different units at Jumia

Expertise

Customer Service Management

Languages

English
Proficient

Honors & awards

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