About Patrick Mousseni Bouayi

  • Academic Level Associate
  • Age 38 - 42 Years
  • Industry management
  • Viewed 37

About me

A motivated sales professional with extensive experience in sales, merchandising, traffic and inventory control. A passion for building customer relationships and a high energy level contributing to exceptional customer service. Excellent communication skills and a commitment to teamwork that results in exceeding sales quotas. A flexible, multi-tasking employee. Very good skills in developing Marketing and Communication strategies, sales development, sales force coaching and support, periodic sales board reporting, predictive sales analysis. I am a real hands-on person.

Education

Experience

  • 2021 - 2023
    Doremisol Technologies

    Responsables de la Publicité, du Marketing et des Ventes

    – Define the commercial strategy of 12 companies / Develop marketing plans
    – Analyze sales and define targets to be achieved
    – Determine the commercial and strategic means to be put in place to achieve the objectives
    – Analyse the market for opportunities (quantitative and qualitative marketing research)
    – Define the product identity, communication strategy, conditions for product launch, product placement, branding, etc.
    – Managing a team (recruitment, distribution of roles, leadership, etc.)
    – Consultation of external service providers: communication and advertising agencies, printers, graphic designers…
    – Ensures competitive intelligence on its market

  • 2018 - 2021
    Premium Cameroun

    Energy Sales Representative

    – Prospecting for corporate and individual customers;
    – Sales follow-up ;
    – Follow-up with customers to close new sales;
    – Negotiation of new contracts ;
    – Advising clients on the right equipment to use;
    – Stock monitoring ;
    – Competitive intelligence ;

  • 2018 - 2018
    Tractafric Equipment

    Energy Sales Advisor

    – Prospecting for corporate and individual customers;
    – Sales follow-up ;
    – Follow-up with customers to close new sales;
    – Negotiation of new contracts ;
    – Advising clients on the right equipment to use;
    – Stock monitoring ;
    – Competitive intelligence ;

  • 2017 - 2018
    Tiger Brand - Chococam

    Promotional Sales Supervisor

    – Supervision of sales promotion in large and medium-sized stores in Douala;
    – Negotiation of goodwill spaces (head of shelves, displays, shelves;
    – Supervision and management of hostess teams;
    – Weekly and monthly reporting on promotional activity in supermarkets;
    – Monitoring of stocks, goodwill, visibility, competitive intelligence in supermarkets;

  • 2010 - 2017
    MOBILE TELECOMMUNICATION NETWORK CAMEROON

    Call Center Agent / Customer Experience Agent

    – Customer recall ;
    – Analysis of the quality of the service;
    – Customer advice ;
    – Follow-up of customer requests;
    – Customer management ;
    – Customer retention ;
    – Resolving customer concerns online ;
    – Development of survey questionnaires ;
    – -Data collection and analysis ;
    – Preparation of daily, weekly and monthly service quality reports;
    – Evaluation of customer satisfaction with products and services using the data collected;
    – Evaluation of the recommendation of the MTN brand to customers using the data collected;
    – Reporting to the CEO on the evolution of the customer experience in general and by department;

Expertise

Marketing
Sales
Wordpress web Designe
Call Center
Customer Experience

Languages

French
Proficient
English
Intermediate

Honors & awards

Skills

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