About muhammad amir gufaran
Academic Level Master’s Degree
2016 - 2018
Banaras Hindu University
2019 - Present
Americana food company kuwait
Answered questions about store policies and addressed customer concerns.
Collected and authorized payments of guests.
2018-11 – 2019-03
2017-07 – 2017-08
Performed cash, card and check transactions to complete customer purchases.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Used POS system to enter orders, process payments and issue receipts. Conducted inventory counts by adding each item in stock and documenting in computer system.
Worked flexible schedule and extra shifts to meet business needs. Ensure maximum customer satisfaction.
Ensure quality, service and cleanliness or cleanliness, hospitality accuracy, maintenance, product quality & speed of service standards are implemented.
Implement restaurant business plan.
Complain handling by receiving calls every day. Ensure food safety.
Ensure cash handling policy.
Implement safety and security standards. Maintain personal hygiene.