About Feten Essid
Academic Level Degree Bachelor
Age 23 - 27 Years
I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with.
With over 4 years of experience in Advertising & Create Brands , I oversaw various small business brands being created. This charged me with leading a team of diverse and talented
individuals while coordinating between departments in order to craft a marketing approach
that would make both the design team and the client successful, thanks to good communication.
2013 - 2016
Higher institute of arts multimedia manouba
2017 - Present
Knowledge & Business Development: ► Good artistic capacity and strong visual, verbal, written communication skills ► Execute design updates, expansions and revisions based on existing designs ► Ability to apply a creative flair in elevating designs while staying within the original concept. ► Attention to detail in applying product guidelines and best practices. ► Able to adapt new technology and design trends ► Responsibility for the application of all process within function (AD reviews, Quality etc.) ► Turn art direction and feedback into positive learning experiences ► Takes constructive feedback and turns it in to positive customer experience. ► Provide assistance and support to Graphic Designers and Art Directors. ► Maintain a balance of quality and efficiency of individual deliverables ► Communicate effectively with the local and international teams ► Become an expert in our high-volume processes ► Prepare Weekly audit /analysis with deep-diving throught data. ► Providing coaching sessions, running workshops & refresh sessions ► Providing Inputs ► Advice and recommendations to the Team Lead Back Up Team Lead: ► Team meetings animation (Weekly - Stand-up...) ► Setting action plans & Follow-up ► Conflict management ► Team priorities management ► Info & Updates Sharing ► Mentoring & Monitoring
2016 - 2016
► Answering all customer inquiries through various channels : ticketing (offline) and any additional channels as developed in a courteous and professional manner. ► Processing designs based on the process requirements and produce a high-quality result useful for production ensuring customer satisfaction. ► Achieve the targets set by the team lead/team manager. ► Demonstrates a positive attitude. ► Executes the processes as documented and made available. ► Proactively raise issues regarding systems, tools, performance and processes. ► Applies customer satisfaction-oriented approach in his/her daily tasks. ► Performs additional duties as requested by team lead/manager. ► Involving in activities that induce continuous improvement in the skills required for the role