Bachelor's degree, Computer Programming

Specialist, Computer Programming

Senior Project Manager

A fast-growing high-tech company with 10 000 employees.

• Organized and directed cross-functional, multi-stream, and geographically dispersed teams of 9 full-time IT professionals operating in a matrix environment: BA, Devs, QA, and DevOps.
• Worked with team motivation, feedback, and performance review.
• Defined the scope, schedule, resources, and budget.
• Applied experience and profound knowledge of Agile Framework and Waterfall Methodology to establish and document, maintain and improve the governance model and all processes as per project needs.
• Collaborated with Business and Engineering teams to detail strategic roadmaps and end-to-end project schedules with 100+ WBS line items.
• Reused 10+ self-authored standardized project management documentation templates to track progress, deliverables and success criteria, risks, issues, decisions and action items, impacts, and dependencies.
• Presented project progress and status to stakeholders: internal leadership, client sponsors, and management team, including C-level executives.

Achievements:
1. In less than 10 months, 13 new internet and mobile banking app features were implemented, and the T2M application increased by 60%.
2. Created an ecosystem for B2C clients regarding foreign economic activity – the first ecosystem from Top-3 banks in CIS.
3. Received certificate of Agile management training.

Skills: Risk Management · Agile Project Management · Team Leadership · Team Motivation · Project Management

Senior Project manager

World leader in the creditor insurance market in 33 countries in Europe.

• Performed all major types of Project Management activities, including scope and requirements management; identification and mitigation of risks, issues, and dependencies; schedule and milestones definition; budget tracking and forecasting.
• Onboarded and led the project team of 8 IT Professionals (Project managers, system engineers, DevOps, BA, and Devs).
• Established the work process on the projects and planned project activities.
• Operated over-involved cross-organizational streams (internal & external), facilitated their collaboration throughout the implementation process, and identified and managed dependencies.
• Kept track of teams’ progress using JIRA & MS Project and provided regular updates on the project status to the client stakeholders, sponsors, and internal company management.

Achievements:
1. Automated the claims process from 50% to 70% by developing a new B2C system for clients (personal accounts, integration with back-end systems via the service layer).
2. Implementation of WSL (web service layer) that exchanged data between systems through a queue and automated system processes from 25% to 40%.
3. Implemented a DevSecOps workflow for 3 teams. Over 200+ releases were controlled for vulnerabilities in an automated mode before implementation.

Skills: Communication · IT Service Management · Team Leadership · Project Management · IT Strategy

Project manager

• Led 2 cross-functional development teams totaling 15 FTEs in an Agile environment.
• Directed the staffing and onboarding processes, led interviews, and mentored junior project managers.
• Established, monitored, and enhanced 3 project processes and promoted Scrum values and Agile mindset. Increased the velocity by 20%.
• Drafted comprehensive feature development roadmaps and schedules and executed the project plans from inception to production rollout.
• Partnered with Business and Technical Leadership, Product and Design teams, and 3rd party vendors to lead the feature intake process, identify dependencies, report progress, manage stakeholder expectations, mitigate risks and issues, and collect actionable feedback.
• Search for suppliers and conclude contracts with them. Organized the tender with 12 suppliers.

Achievements:
1. Automated the claims process from 10% to 50% and reduced budget costs by 15% by developing a new B2C system for clients (personal accounts, integration with back-end systems via the service layer).
2. Migrated IT supporting system from Manage engine to Jira SD and automated the helpdesk processes from 20% to 50%
3. Received certificate for the company’s best strategic project of 2019.
4. Received certificate for the company’s best IT PM of 2019.

Skills: Project Development · Project Planning · Communication · Team Leadership · Project Management

Project manager

• Managed up to 30 employees, internal and external staff.
• Developed and executed an overall plan to achieve the project goals.
• Integrated and coordinated plans across the multiple businesses and IT work streams.
• Ensured solutions (business and technology) conform to user requirements and client’s objectives.
• Served as liaison between the business and technical aspects of the project.
• Ensured projects/programs were completed according to time & budget schedules.
• Identified, developed & executed plans to address issues and risks across the project.

Achievements:
1. Implemented 15+ major tasks for a new auto insurance project in a digital channel (recurring payments, etc.) and achieved a 10% sales increase.
2. Hired 3 major employees in a department and achieved a 12% operation speed increase.
3. Developed a new product in the B2B channel and increased partners’ loyalty by 10%.
4. Launched new cross-products for auto insurance in B2B – increasing partners’ loyalty and a 5% sales increase.

Skills: Resource Management · Strategic Communications · Project Planning · Team Leadership · Project Management

Information Technology Business Analyst

• Developed auto insurance and voluntary medical insurance products in B2B systems.
• Communicated with all audiences, including senior leaders, in a structured manner.
• Understood client’s business requirements and translated them into functional and technical specifications.
• Conducted research and analysis of industry trends and market conditions to inform project strategy.
• Collaborated with project teams to ensure the delivery of high-quality solutions that meet clients’ needs.

Achievement:
Implemented API (SOAP) integration for auto and voluntary medical insurance products in the B2B channel and achieved a 20% sales increase.

Skills: Analytical Skills · Troubleshooting · Project Planning · Communication · Team Leadership