About Afif Miski

  • Academic Level Degree Bachelor
  • Age 33 - 37 Years
  • Industry banking
  • Viewed 89

About me

A high performing Banking professional with over 13 years of Financial Institutions experience in Sales, Customer Relationship, Home Financing, Human Resources, and Training. Specializes in customer relationship management, sourcing new clientele and business opportunities. Continually evaluates new sales channels and avenues. Excellent understanding of financial procedures related to developing sales strategies, loan disbursement, debt collection, direct mortgage sales, and home financing disbursement.

 

Expert level understanding in establishing and strengthening customer, business partner, and stakeholder relationships, through technical understanding, and creating forward-thinking strategic solutions to achieve the long term vision and organizational objectives.

 

Outstanding managerial abilities as a pacesetter and a team member, encouraging collaboration, mentoring successful result-driven teams. Champions innovative out of the box thinking, and continuous improvement of banking processes and workflow.

Education

  • 2009 - 2012
    Lebanese French University of Technology and Applied Sciences

    Banking and Finance

    Banking and Insurance

  • 2023 - Present
    Ascencia Business School - College De Paris

    Digital Marketing

    Digital marketing

Experience

  • 2023 - Present
    Financial HUB LLC FZ

    Sales Manager

    Responsible for working with clients to help them make the right decisions related to home financing/mortgage, and to explain the financial services available for them.

    Serve a designated portfolio of accounts in the home financing business segment. Develop and implement mid-short-term plans to meet customer’s financial requirements. Address and resolve issues that may affect the bank’s reputation or performance.

    Develop strategies for prospecting new clients, cross selling and offering suitable mortgage services to the existing customers. Establish and maintain regular communication with internal and external customers, other businesses, vendors and communities to enhance stakeholder relationships.

    Achieve various individual business targets and contribute to the team performance. Responsible for achieving assigned financial target revenues at individual and department level. Facilitating the bank to develop good quality assets and liabilities, whilst identifying various regions and new business opportunities for expanding the business.

    Conduct regular reviews of processes and take proactive corrective & preventive measures to ensure quality. Inspire and influence team members by building bonds, and help them develop, and resolve any conflict.

  • 2021 - 2022
    Emirates Islamic Bank

    Assistant Manager

    Responsible for working with clients to help them make the right decisions related to home financing/mortgage, and to explain the financial services available for them.

    Serve a designated portfolio of accounts in the home financing business segment. Develop and implement mid-short-term plans to meet customer’s financial requirements. Address and resolve issues that may affect the bank’s reputation or performance.

    Develop strategies for prospecting new clients, cross selling and offering suitable mortgage services to the existing customers. Establish and maintain regular communication with internal and external customers, other businesses, vendors and communities to enhance stakeholder relationships.

    Achieve various individual business targets and contribute to the team performance. Responsible for achieving assigned financial target revenues at individual and department level. Facilitating the bank to develop good quality assets and liabilities, whilst identifying various regions and new business opportunities for expanding the business.

    Conduct regular reviews of processes and take proactive corrective & preventive measures to ensure quality. Inspire and influence team members by building bonds, and help them develop, and resolve any conflict.

  • 2016 - 2021
    Dubai Islamic Bank

    Relationship Manager - Home Financing

    Sourcing of new customers for home financing and mortgage, offering financial solutions suitable to each customer’s requirements and limitations. Responsible for handling the complete process of financing requests from submission till disbursement.

    Highlight and resolve issues related to customer complaints by working closely with the customer service department on any issues received from clients. Ensure to provide support and advice to customers after the finance deals are completed, contributing towards customer retention for the Bank.

    Achieve individual sales targets and contribute to the team achievements. Reviews of processes and highlight areas of improvement to ensure the bank’s procedures are customer friendly and up to the current industry standards.

    During my tenure of over four years with the Bank, I remained among the TOP 3 achievers (2017-2020) declared by the bank for exceeding individual financial targets. I was awarded for the Yearly Highest Individual Performance for the year 2020-2021.

Languages

Arabic
Proficient
English
Proficient
French
Intermediate

Skills

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