About Aashir Abbas

  • Academic Level Degree Bachelor
  • Age 23 - 27 Years
  • Industry development
  • Viewed 84

About me

Hello!

I am a dynamic Computer Scientist delivering top-tier IT services. As a young and enthusiastic IT professional, I am always eager to learn and improve my skillset. By taking on new projects and challenges, I continually enhance my productivity and expertise. In my undergraduate years, I honed my communication, creativity, and soft skills through membership in management clubs and societies. Additionally, I managed and participated in various national conferences and programs spanning robotics, literature, IT, and media, which helped me grow both personally and professionally. I am currently exploring my abilities and seeking out new experiences to meet my long-term goals and advance my career. I thrive in diverse environments and am not afraid to push my limits, as doing so adds value to my experiences and potential.

LinkedIn: https://www.linkedin.com/in/aashir-abbas-connect/

Education

Experience

  • 2022 - Present
    Vesta Software Group

    IT Support Engineer

    − Manage and service 2nd line support tickets
    − Maintaining and handling operations through N able and remote monitoring products
    − Configure client machines and assist with troubleshooting issues
    − Understanding of endpoint environments, including support for Windows 8, MS Office 2013 to 365
    − Create and maintain end-user guides and purchase orders
    − Record and document processes that include, Problems, Changes and Releases
    − Provide troubleshooting resolutions for Enterprise solutions such as Firewalls, Antivirus, Office 365, VOIP Phone Systems
    − Carry out routine maintenance tasks such as end-user patch management, asset
    tracking, and internal auditing
    − Performing IT and AD audits
    − Developing IT strategies, workflows and defining the new process for users productivity and organization efficiency, also conducting training with users

  • 2022 - 2022
    NCRI Inc.

    IT Executive

    – Provided Tier-1 & 2 network level support to users in Pakistan, Canada & Dubai.
    – Desktop support, hardware troubleshooting, VMware including local and remote users.
    – Monitored & maintained computer system and networks.
    – Managed Firewall & Active Directory System.
    – Set up user accounts, permissions and passowds.
    – User administration in Office 365, Active Directory, Primo Dialer, and other softwares.
    – Managed Fortinet Firewall, Policies and IT/Server room.
    – Handled ticketing system on OS Ticket and Solarwinds.

  • 2021 - 2022
    Silverlight Research Expert Network

    Research Analyst

    Conducted and managed research activities using professional software’s and tools with a team of 6 members. Communicated and coordinated with C level professionals of multinational companies and FMCG for a research purpose.

  • 2021 - 2021
    Heavy Industries Taxila

    Graduate Trainee

    This was a industrial-based experience where we have to work under a team of professional IT-Engineers at ARDIC Factory. Designing of front and back-end interface of HIT website where defense, commercial and industrial products are to be displayed on this website.

  • 2021 - 2021
    PepsiCo

    Project Intern

    Worked on the Go To Market strategies (GTM) project for PepsiCo and gave solutions to the problems they were facing in the sales department. Through making clusters on maps, segmentation of data on excel, performing regression to get the real insights which result in solving the sales problems.

  • 2018 - 2018
    National University of Sciences and Technology (NUST)

    Summer Intern

    Learned machine learning and artificial intelligence algorithms under the supervision of professional professors at sigma lab in NUST

Expertise

IT Support
Service Desk
MS 365
VOIP

Languages

English
Proficient
Urdu/Hindi
Proficient

Portfolio